Last Updated: September 2 2025
Our Commitment to Your Satisfaction
At Follow Through Kit, we stand behind The Finish Line Formula and want you to be completely satisfiedwith your purchase. This Returns and Refunds Policy outlines your rights and our procedures for returns,refunds, and exchanges.
60-Day Money-Back Guarantee
We offer a 60-day, no-questions-asked money-back guarantee on all purchases of The Finish Line Formula. This means:
- You have 60 full days from the date of purchase to request a refund
- You can request a refund for any reason - no explanation required
- You will receive a full refund of your purchase price
- You get to keep full access to all materials during the refund process
- No restocking fees or hidden charges will be deducted from your refund
Why 60 Days?
We believe 60 days gives you ample time to:
- Download and review all course materials
- Implement the 3-Phase Completion System
- See real results in your projects and business ventures
- Determine if the system works for your specific situation
What's Covered Under Our Guarantee
- Our money-back guarantee covers:
The Finish Line Formula Core System
- Complete 3-Phase Completion System (PDF Guide)
- All protocols, frameworks, and worksheets
- Project tracking templates
All Bonus Materials
Bonus #1: The Project Selector's Toolkit ($47 Value)
Bonus #2: The Deep Work Domination System ($67 Value)
Bonus #3: The Daily Affirmation Journal ($47 Value)
Future Updates
- Any updates or improvements made to the system during your 60-day period
- Additional bonuses or materials added to your purchase
How to Request a Refund
Requesting a refund is simple and straightforward:
Step 1: Contact Us
Email us at: [email protected] with:
- Your full name
- Email address used for purchase
- Order number or transaction ID
- Subject line: "Refund Request"
Step 2: We Process Your Request
- We will acknowledge your request within 24 hours
- No questions asked - we won't require explanations or try to change your mind
- Your refund will be processed within 3-5 business days
Step 3: Receive Your Refund
Refunds are processed back to your original payment method
- Credit cards: 3-5 business days to appear on your statement
- PayPal: 1-2 business days
- Bank transfers: 5-7 business days depending on your bank
Important Refund Information
Processing Time
- Refund approval: Same day (within 24 hours)
- Processing time: 3-5 business days from our end
- Bank/card processing: 1-7 additional business days (varies by institution)
- Total time: Usually 5-10 business days from request to receipt
What Happens After Refund?
You Keep Access: Unlike most digital products, you retain full access to The Finish Line Formula evenafter your refund is processed. This is our gift to you.
No Follow-Up Required: Once processed, your refund is complete. No additional steps needed from you.
Future Purchases: You're welcome to repurchase at any time if you change your mind.
Refund Eligibility
Who Can Request a Refund
- Any customer who purchased directly from www.followthroughkit.com
- Purchases made within the last 60 days
- Original purchaser (refunds cannot be transferred to third parties)
Multiple Purchases
If you've made multiple purchases:
- Each purchase has its own 60-day guarantee period
- You can request refunds for individual purchases or all purchases
- Partial refunds are available for bundle purchases
What We Don't Offer Refunds For
While we have a generous refund policy, we cannot offer refunds for:
Third-Party Purchases
- Purchases made through affiliate partners or resellers
- Gifts purchased by others (the original purchaser must request the refund)
- Purchases made through unauthorized sellers
Fraudulent or Abusive Requests
- Multiple refund requests for the same product
- Requests made outside the 60-day window
- Requests that appear to be fraudulent or abusive
Exchanges and Upgrades
No Physical Products to Exchange
Since The Finish Line Formula is a digital product, traditional exchanges don't apply. However:
Product Updates
- All updates and improvements are automatically included in your purchase
- No additional fees for enhanced versions during your ownership
Upgrade Opportunities
- If we release premium versions, existing customers receive special upgrade pricing
- Upgrade offers are optional - your current purchase remains fully functional
Technical Issues and Support
Access Problems
If you're experiencing technical difficulties accessing your materials:
- Contact our support team before requesting a refund
- Most access issues can be resolved within hours
- We provide full technical support throughout your 60-day period
What We'll Do
- Troubleshoot access issues immediately
- Provide alternative download methods if needed
- Ensure you can fully use the product before considering a refund
Special Circumstances:
Duplicate Purchases
- If you accidentally purchase the same product twice, we'll refund the duplicate immediately
- No waiting period required for duplicate purchase refunds
Payment Issues
- If there were payment processing errors, we'll resolve these quickly
- Overcharges will be refunded immediately upon notification
Medical or Emergency Situations
- We understand life happens and will work with you on any timeline extensions needed
- Contact us directly to discuss your specific situation
Our Promise to You
No Hassle Policy
We believe in making refunds as easy as purchases. You won't encounter:
- Complicated forms or procedures
- Pressure to keep the product
- Delays in processing legitimate requests
- Hidden fees or conditions
Respectful Treatment
- We treat all refund requests with respect and professionalism
- No judgment about your reasons for requesting a refund
- Quick, courteous responses to all inquiries
Contact Information
For all refund requests and questions:
Email: [email protected]
What if I'm past the 60-day limit?
While our standard policy is 60 days, contact us anyway. We may make exceptions for special circumstances.
Can someone else request a refund for my purchase?
No, only the original purchaser can request a refund for security and privacy reasons.
Will requesting a refund affect future purchases?
Not at all. You're welcome to purchase again at any time, and you'll receive the same guarantee.
Remember: We want you to succeed with The Finish Line Formula. If you're having any issues with the system, please reach out to our support team first. We're here to help you get the most value from your investment.
This policy is effective immediately and applies to all purchases made on or after the effective date.